This website and its contents are property of Synergy WorldWide Inc., domiciled at 1955 W. 1955 W. Grove Parkway, Suite #100 Pleasant Grove, Utah 84062 (801) 769-7800, identification number 4750041-0142. Keeping personally identifiable information secure is a top priority for Synergy WorldWide, Inc. (“Synergy,” “we,” “us” or “our”). This privacy statement outlines our views and practices and how they pertain to you as a visitor to synergyworldwide.com (the “Site”). Please check back periodically, as these policies may change and your subsequent use of the Site will be deemed acceptance of such changes. However, our fundamental commitment to protecting visitors’ privacy will not change.
1. Collection of Information
*You may have the right to oppose certain of these reasons under applicable law, but if so you may not be able to experience the full functionality of the Site.
2. Use of Information
We use the information we collect on the Site to provide you with the services you have requested, to serve you with content, and to enhance your overall experience while visiting the Site. You may subscribe to email lists and request that we refer you to a Synergy Independent Representative (defined below) who can provide you with more information about how to purchase Synergy products and become a Synergy Independent Representative. If you purchase Synergy products or become a Synergy Independent Representative, we will also use your personally identifiable information to (1) provide services to you (such as processing orders and calculating and paying commissions); (2) support and improve the services you render to customers and downline Distributors; (3) provide you with additional services; and (4) ensure compliance with legal obligations. In furtherance of these purposes, Synergy may share your information with its parent company in the United States and its subsidiaries located in other countries. We do not collect or use personal data for any other purposes but if we wish to do so, we always obtain your consent first.
3. Sharing Information with Third Parties
We may share personally identifiable information with our affiliated or associated companies. . Synergy operates in many countries across the world. For consistency worldwide, wherever you may be, we manage certain website functions from one central location. This is currently in the U.S. In addition, members in your up-line may be established in the U.S or other countries. There is not one set of data protection laws that cover Europe, the U.S. and other parts of the world. Certain European laws require that Synergy take steps to protect your information when it is transferred to regions outside of Europe. For international transfers to other Synergy entities in the U.S., Synergy is certified with Privacy Shield.
If Synergy needs to make your personally identifiable information available for members in your up-line, Synergy relies on the execution of the membership agreement.
Synergy may use internal and external service providers to operate the Site and perform other work on our behalf in the course of providing you with services you have requested such as developing the Site; fulfilling orders; delivering packages; administrative or accounting functions; and providing customer service. These service providers may have access to your personally identifiable information, but are contractually bound by data protection clauses as required by law to use your information only for the purpose of performing their duties. Some of these service providers may be established in countries that offer less privacy protection than your country of residence.
Synergy does not currently sell, trade or rent your personal information to any unaffiliated third parties for marketing purposes. We value your privacy and will not jeopardize our relationship with you by selling your information to solicitors without your prior consent.
Synergy may, however, share your personally identifiable information to fulfill our legal obligations in response to a request from the government or private parties in connection with a lawsuit, subpoena, investigation or similar proceeding, to respond to a matter of personal or public safety, to investigate security incidents, to protect our interests, rights and property, or in the event of a sale or transfer of assets, or in the context of similar business negotiations.
4. Security of Information
Synergy takes administrative, technical and physical measures to help ensure that your Personally Identifiable Information remains accurate, timely and secure. However, no data transmission over the Internet, or through an electronic database, is guaranteed to be 100% secure. Although we strive to protect your information through measures such as the following steps, we cannot guarantee or warrant its security:
5. DATA STORAGE DURATION
Synergy will keep Personally Identifiable Information in active files or systems as long as necessary in order to fulfill the purposes for which it was collected, as required by law, or as required to perform our contractual relationship with our customers and Synergy Independent Representatives, whichever is longest. We will make reasonable efforts to ensure that the information is accurate and complete and will update or correct your information as needed when notified by you.
6. Independent Representative Organizational Data
Synergy is a direct sales organization that distributes our products through a network of Members, Distributors and Managers known as “Independent Representatives”. You may place an order through your Independent Representative, or directly with Synergy and Synergy will share your information with your Independent Representative in order to process your order. Each customer may choose how to place an order and how to be contacted when placing an order.
An Independent Representative who introduces a new Independent Representative to the Synergy business is known as a Sponsor and Sponsors may build their own independent sales organizations. To assist Independent Representatives with their businesses, Synergy provides Sponsors with their organizational reports that contain their customer and Independent Representative personally identifiable information and business data, including, but not limited to, name, address, Synergy identification number, telephone number, email address, fax number, level or rank within the Synergy marketing plan, and volume and sales statistics. These reports are provided to Independent Representatives in the strictest confidence and for the sole purpose of developing their Synergy businesses and constitute the confidential, proprietary trade secrets of Synergy. Some Synergy Representatives may live in countries that offer less privacy protection than your country of residence.
The Site is a general audience website and is not designed or targeted at children. Synergy does not knowingly collect, use or disseminate any personally identifiable information from children under the age of 13. If we become aware of personally identifiable information regarding a child under the age of 13, we will use such information for the sole purpose of contacting a parent or guardian to obtain verifiable parental consent. If we cannot do so after a reasonable period of time, we will make reasonable efforts to delete it from our records. Upon request from the parent or guardian, we will provide a description of the specific types of personally identifiable information that may have been collected.
8. Third-Party Links
9. Rights to Personally Identifiable Information
Depending on the law in your area, you may have various rights concerning personally identifiable information, which may include, a right of access, rectification, restriction of or objection to processing (including for direct marketing), portability to another controller, or erasure. You may exercise some of these rights through functionality on the Site. Where the functionality is not available you may contact Synergy at email@example.com. Please be aware that the rights listed above may be subject to various limitation set out by law.
10. Privacy Shield Statement
Synergy recognizes that the European Union and its member states have a data protection regime that generally restricts the transfer of PII about individuals located in the EU to recipients located outside of the European Economic Area (“EEA”). Synergy has previously certified its compliance under the EU-U.S. Safe Harbor Framework, designed to allow transfer of PII between the EEA and the United States consistent with European Union law. Nature’s Sunshine Products, Inc. and its U.S. affiliate entities now comply with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personally identifiable information from the EEA. Synergy has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability with regard to all PII received from the EEA in reliance on the Privacy Shield. To learn more about the Privacy Shield program, and to view Synergy’s certification, please visit https://www.privacyshield.gov. EEA data subjects who have questions or complaints regarding Synergy’s transfer or treatment of their personally identifiable information may file a complaint with Synergy at the contact information below. To the extent that any EEA data subject is not satisfied with the results of an internal complaint review process, they may file a complaint, free of charge, with our chosen independent recourse mechanism, the International Centre for Dispute Resolution® of the American Arbitration Association® (ICDR/AAA) where they may invoke binding arbitration under certain conditions. In addition, Synergy is subject to the investigatory and enforcement powers of the Federal Trade Commission, the Department of Transportation, and any other authorized U.S. statutory body.
11. Questions and Complaints
SYNERGY takes your privacy seriously. If you believe we have not complied with this privacy statement, please contact us so we can investigate your complaint. For users in the European Union, if you have concerns about Synergy’s use or collection of personally identifiable information and we cannot solve such concern, you have the right to file a complaint with the supervisory authority in your jurisdiction.
1955 W. Grove Parkway
Pleasant Grove, Utah 84062
Please summarize the nature of your question in the subject line of any email you send.
If you desire to exercise your rights of information, access, correction or deletion of personal data, right to portability of data, right of objection to processing, or to reject the existence of any automated decision-making or profiling relating to the PII, please send us an email to firstname.lastname@example.org.
You can also contact us writing to:
1955 W. Grove Parkway
Pleasant Grove, Utah 84062
We also inform that we have appointed as our Data Protection Officer in Europe:
ADDIENS ASESORES JURÍDICOS Y TRIBUTARIOS, SLP,
Travessera de Gracia, 29, 2º 1ª
Thank you for reviewing this policy.
*Because privacy laws change frequently Synergy reserves the right to amend this policy from time to time. Please visit the Site periodically to obtain the latest version of this policy.
Date of Last Revision: May 14, 2018